How We Got Here
We are proud of our rich history that started more than thirty years ago in Central Africa
On 4th September, Shalina opened its 17th shop in Angola at Sumbe which is the capital of Cuanza Sul province. Thus we are represented in 12 of the 18 provinces in Angola. Sumbe is 330 km south of Luanda and 132 km north of Lobito. This shop will not only serve the needs of 400,000 people living in the town but also the 2.2 million staying in the province. Our customers welcomed the move as they would otherwise travel to Luanda or Lobito to purchase medicines and this would add to the price for the end customers.
All 12 Muncipios of Cuanza Sul – like Gabela, Porto Amboim, Conda, Quibala, Libolo, Mussende etc will be covered by this shop. Large customers and hospitals will be provided free delivery of medicines in the entire province from this Sumbe shop.
As world blood donor day recently passed on June 14, we take a deep dive into anaemia, a blood condition that like many diseases and conditions can be more easily combated through awareness and early detection.
Anaemia refers to a medical condition in which the blood does not have enough healthy red blood cells. It is often a result from lack of red blood cells or dysfunctional red blood cells in the body.
In Sub Saharan Africa, a high percentage of young children and women are particularly at risk of severe anaemia. According to a WHO estimate, anaemia affects more than 68% of pre-school children, 48% of non-pregnant women and 57% of pregnant women in Sub-Saharan Africa. The complex interactions between anaemia and other factors like malnutrition make it worse.
Technology is at the forefront of medical innovation, not just in new product development but also systems and software to drive them. To this end, we embarked on a journey with CRM (Customer Relationship Management) software: an incredible tool that supports in executing and guiding our sales and marketing efforts.
As with any business, we are nothing without our customers. In the B2B realm, our customers are the doctors, wholesalers and pharmacists responsible for choosing and selling our 200+ healthcare products. By utilising specialised CRM software, we are able to listen, record and react to specific customer needs, increasing customer satisfaction and engagement through targeted promotion customized to their region.
By fostering a culture of data-driven execution and on-field decision-making, our aim is to elevate every customer interaction and grow our presence and offering in Sub-Saharan Africa, to make our quality products more and more available to those who need them most.
Children learn by doing, and habits adopted from an early age are practiced throughout life. Something as simple as correct hand techniques will be massively impactful, because handwashing is a critical component in eradicating communicable diseases. And where better to start than in schools?
For over a decade, we have been presenting our school contact programs, with the aim of promoting sound hygiene practices in schools. These fun and interactive mornings include demonstrations of effective handwashing techniques, proper oral hygiene, and handing out samples of Flodent toothpaste and Germol soap to hundreds of eager children.
One of our staff members involved in the project, commented, “It’s heartening to see the kids and we really get motivated by the reaction of the school authorities, who are grateful to us.”
Our vision is to ultimately continue this program throughout Africa, as the effect on the future well-being of these children is humbling and we are inspired to be a part of that future.
Our combined efforts to commemorate World Malaria Day were run across all African regions, including a multi-channel live webinar with eminent doctors, in-store promotions, participation in regional health fairs and the sharing of helpful videos on our social media. In less than a week, we touched the lives of nearly 10,000 people on-the-ground, and with continued innovative efforts and active participation in all communities, we are more determined than ever to Knock out Malaria!
We are steamrolling ahead with our continued campaigns in schools throughout Africa. The latest in our exciting initiatives is the Germol Inter-School Competition, pitting great young minds against each other on General Knowledge, Current Affairs and Personal Hygiene. Co-hosted with RTNC Channel, the hugely popular TV and radio broadcaster, we brought together 1000 students from the Tshopo region, DRC. In a two-week round-robin challenge, the final showdown on 10 April saw College Pere Mando coming out tops. By affecting learning and health education in fun and engaging ways, we reach more of the population and cement that learning from a young age. Plans are underway to grow this event to a national level, with hopes to partner again with RTNC and many more thousands of children.
The province of Tanganuika in the DRC faces a challenge common to many provinces throughout the country. Variety and supply of products targeting common diseases are either unavailable or require patients to travel long distances for treatment. This is where we are focused on solving these accessibility challenges, most recently by opening our new depot in the popular main market area of Kalemie.
In an effort to overcome historical difficulties, the DRC has always been a key focus for us, and the Kalemie depot is another landmark, which brings our number of depots to 21 in the country and 6 in DRC east alone. Not only does this provide high quality, affordable medicine to the entire province of Tanganuika, but it also serves neighboring countries like Burundi, Tanzania and Zambia.
The brand new store was proudly opened on the 9th of February 2022 amid much excitement and in the presence of political authorities, regulatory bodies, and representatives of other leading pharmacies in the region, including Mr Gideon Kakudji Kalama, the city mayor.
We see these new stores as legacy builders, not only fulfilling our core value of expanding access to new customers and regions, but steadily creating local employment and opportunities in all the areas where we operate.
The National Grand Finale of the Shalina Rising Stars Award took place on 29 March 2022. It was a full house of senior consultants, dignitaries, and resident doctors whom all added shine to the glamorous occasion.
Visibly excited, Dr. Adebayo Olaolu narrowly came out tops amongst 60 entries in 36 institutions, to become the first-ever Shalina Rising Stars Award winner.
This event is a trailblazer, that has opened partnerships with resident doctors across Nigeria, ensuring a legacy of health learning and health participation throughout the region. The Shalina Rising Stars Award is a value-added initiative to develop and impact healthcare delivery, ensuring quality and affordable healthcare in Africa for decades to come. We are excited for Season 2!
We started an exciting journey in 2019, collaborating with Broda Shaggi – a multi-talented entertainer, comedian and producer – to become our brand ambassador for Shal’Artem in Nigeria. Fast forward to present day 2022 where we finally played host to Broda Shaggi, along with our CEO, at our head office in Dubai.
Malaria is a disease that is rife in Africa, with Nigeria being particularly hard hit, and it is a challenge we all take very seriously.
It was an exhilarating and engaging day for all involved. In discussions, our CEO was impressed with Broda Shaggi’s ability to make the serious topic of malaria relevant and accessible to different people from all walks of life.
The groundswell campaign – involving dance challenges – has exploded in the last year, with tens of millions of ordinary Nigerians playing their role to ramp up awareness in the fight against Malaria.
We recently hosted the finest doctors at the CVD (cardiovascular disease) Grand Launch, including professors and heads of department from the top hospitals in Nigeria and West Africa. Over one hundred delegates gathered at Lagos Waterfront for an unforgettable night of learning and celebration. Our medical colleagues presented two powerful lectures on Teleshal and Rosuvastatin, and their respective uses in the treatment of cardiovascular disease. The launch culminated in a glorious fireworks display, a metaphorical highlight of our continued dedication to making quality healthcare products affordable and available across Africa.
The province of Tanganuika in the DRC faces a challenge common to many provinces throughout the country. Variety and supply of products targeting common diseases are either unavailable or require patients to travel long distances for treatment. This is where we are focused on solving these accessibility challenges, most recently by opening our new depot in the popular main market area of Kalemie. The brand new store was proudly opened on the 9th of February 2022 amid much excitement and in the presence of political authorities, regulatory bodies, and representatives of other leading pharmacies in the region, including Mr Gideon Kakudji Kalama, the city mayor.
Shalina Healthcare has signed an agreement with The Technical Unit for Private Investment (UTIP) in Angola. UTIP is the Angolan Government agency that receives, analyses and recommends to the President of The Republic of Angola any foreign direct investment exceeding US$10m.
Shalina plans to invest US$16m to build a new Shalina Distribution Centre. The new centre will house a world class pharmaceutical distribution facility that complies with international GSDP standards (Good Storage and Distribution Practices) and it will be used to distribute Shalina’s range of more than 300 pharmaceuticals products across Angola. The new centre will also contain a large training centre that will be used to conduct continuous medical education for doctors and pharmacists in Angola.
The land acquisition has been completed. Civil construction work will start in October 2017 and is expected to be completed by early 2019.
This investment reflects our long term commitment to Angola and partnering with the Angolan Government’s priority to ensure Quality medicines at Affordable prices across Angola.
Shalina Healthcare met en œuvre le Microsoft Dynamics NAV et le système de Point de vente pour commerce de détail LS dans toutes ses activités pour la consolidation des systèmes et la transformation stratégique de l’environnement opérationnel de l’entreprise. Cette mise en œuvre contribuera à intégrer les processus et les systèmes d’entreprise, ce qui se traduira par une plus grande efficacité opérationnelle.
La solution Microsoft Dynamics-NAV est approuvée par 2 200 entreprises et plus de 1 250 000 utilisateurs sous licence dans le monde. MS-NAV dispose d’une flexibilité, d’une capacité de personnalisation ainsi que de la fonctionnalité multi-entreprises, multilingue et multidevise qui le rend parfait pour les entreprises mondiales telle que Shalina Healthcare.
La première étape de notre implémentation MS-NAV a été achevée par sa mise en œuvre avec succès en Zambie, au Nigeria, au Ghana, à Dubaï et maintenant, plus récemment, en Angola. La prochaine phase est en cours pour son implémentation dans le reste des activités de Shalina Healthcare.
Certains des avantages obtenus grâce à la mise en œuvre de MS-NAV sont:
- Standardisation dans la création et la maintenance des processus d’organisation.
- Consolidation des états financiers en temps réel.
- Proactif et prédictif avec des outils de veille stratégique intégrés qui nous aident non seulement à résoudre les problèmes, mais également à les empêcher de se produire.
- Le système de Point de vente pour commerce de détail LS offre une solution de bout en bout, entièrement intégrée à Microsoft Dynamics NAV, offrant une visibilité complète sur l’ensemble de l’opération, du point de vente aux fonctions de back-office et de siège social.
- De puissantes capacités de reporting et d’analyse aident le personnel à mieux travailler, plus rapidement et plus intelligemment.
- Amélioration des informations à tous les niveaux de l’entreprise grâce à un système centralisé intégré, à des capacités d’exploration et à des pistes d’audit détaillées.
Shalina Healthcare is implementing Microsoft Dynamics NAV and LS Retail Point of Sale system across our businesses for the consolidation of systems and strategic transformation across the company’s operational landscape. This implementation will help to integrate the business processes and systems resulting in higher operational efficiency.
Microsoft Dynamics-NAV solution is trusted by 2,200 companies and over 1,250,000 licensed users worldwide. MS-NAV has the flexibility, customization capability along with the multi-company, multi-language and multi-currency functionality which makes it perfect for global businesses like Shalina Healthcare.
The first stage of our MS-NAV implementation has been completed by implementing it successfully in Zambia, Nigeria, Ghana, Dubai and now, most recently, Angola. The next phase is in progress to implement it in the rest of the Shalina Healthcare businesses.
Some of the benefits achieved through MS – NAV implementation are:
- Standardization in creation and maintenance of organization processes
- Real-time consolidation of financials
- Proactive and predictive with embedded business intelligence tools that help us not only solve problems but also prevent them from occurring in the first place.
- LS Point of Sale system offers an end-to-end solution, fully embedded within Microsoft Dynamics NAV, giving complete visibility over the entire operation, from Point of Sale to back office and head office functions
- Powerful reporting and analytical capabilities help staff to work better, faster, and smarter.
- Improved insight at all levels of the business through integrated centralized system and drill down capabilities and detailed audit trails.
Shalina est fière d’annoncer l’inauguration de sa nouvelle usine de fabrication de pommades le 3 octobre 2016 dans son usine de Pune, en Inde. L’usine de fabrication de pommades à la pointe de la technologie ainsi qu’un bloc d’entreposage dédié vont augmenter notre capacité de production mensuelle de crèmes à 13 millions de tubes et de lotions à 3 millions de bouteilles. Cette expansion a été entreprise avec un investissement en capital de 4 millions USD.
L’installation est conceptualisée et conçue selon les normes de l’OMS relatives aux Bonnes Pratiques de Fabrication (BPF), ce qui permet une manipulation facile et efficace des matériaux, des matières premières aux produits finis. Il s’agit d’un concept de fabrication entièrement automatisé et fermé afin que le produit fini soit fabriqué avec un minimum d’intervention humaine. L’installation est prise en charge par le laboratoire d’essais de qualité de classe mondiale doté des derniers instruments d’Assurance de la Qualité (AQ) et de Contrôle de la Qualité (CQ)
Notre vision de fournir des médicaments abordables et disponibles dans toute l’Afrique a guidé nos initiatives stratégiques de renforcement des capacités tout au long des 3 dernières décennies d’existence. Grâce à cette initiative stratégique, Shalina continuera d’être un leader dans le secteur de la santé en Afrique.
Shalina is proud to announce the inauguration of its new ointment manufacturing facility on 3rd October 2016 at its plant in Pune, India. The state-of-the-art ointment manufacturing facility along with a dedicated warehousing block will enhance our monthly production capacity of creams to 13 million tubes and lotions to 3 million bottles. This expansion was undertaken with a capital investment of 4 million USD.
The facility is conceptualized and designed along the WHO cGMP guidelines leading to easy and efficient material handling from raw materials to finished goods. It is a fully automated, closed manufacturing concept so that the finished product made is with minimal human intervention. The facility is supported by the world class quality testing lab having the latest QA and QC instrumentation.
Our vision to provide affordable medicines available across Africa has guided our strategic capacity enhancement initiatives throughout the last 3 decades of existence. With this strategic initiative, Shalina will continue to be a leader in the healthcare industry in Africa.
Dans le cadre de son expansion dans les pays francophones de l’Afrique Occidentale, Shalina reçoit de nombreux enregistrements, dans toutes ses catégories thérapeutiques.
As part of its expansion into French West Africa, Shalina receives a number of registrations, across its therapeutic categories.